KMID : 1041720170290010043
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Annals of Occupational and Environmental Medicine 2017 Volume.29 No. 1 p.43 ~ p.43
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Association between supervisors¡¯ behavior and wage workers¡¯ job stress in Korea: analysis of the fourth Korean working conditions survey
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Kang Shin-Uk
Ye Byeong-Jin Kim Byoung-Gwon Kim Jung-Il Kim Jung-Woo
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Abstract
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Background: In modern society, many workers are stressed. Supervisors¡¯ support or behavior can affect the emotional or psychological part of the worker. The purpose of this study is to investigate the effect of supervisor¡¯s behavior on worker¡¯s stress.
Methods: The study included 19,272 subjects following the assignment of weighted values to workers other than soldiers using data from the Fourth Korean Working Condition Survey. Supervisors¡¯ behavior was measured using 5 items: ¡°supervisor feedback regarding work,¡± ¡°respectful attitude,¡± ¡°good conflict-resolution ability,¡± ¡°good work-related planning and organizational ability,¡± and the encouragement of participation in important decision making. Job stress was measured using 1 item: ¡°I experience stress at work.¡± Multiple logistic regression analysis was performed to examine the effects of supervisors¡¯ behavioral, general, occupational, and psychosocial characteristics on job stress in workers. Organizational characteristics associated with supervisors¡¯ behavior were also analyzed.
Results: The results showed that supervisors¡¯ provision of feedback regarding work increased workers¡¯ job stress (OR = 1.329, 95% CI = 1.203 ~ 1.468). When a supervisor respect workers (OR = 0.812, 95% CI = 0.722 ~ 0.913) or good at planning and organizing works (OR = 0.816, 95% CI: 0.732 ~ 0.910), workers¡¯ job stress decreased. In particular, the two types of supervisor behaviors, other than feedback regarding work, were high in private-sector organizations employing less than 300 employees.
Conclusion: Supervisors¡¯ behavior influenced job stress levels in workers. Therefore, it is necessary to increase education regarding the effects of supervisors¡¯ behavior on job stress, which should initially be provided in private-sector organizations with up to 300 employees.
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KEYWORD
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Supervisor behavior, Job stress, Korean Working Conditions Survey, Feedback
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